1. Who We Are
This website is operated by Security and Communications Warehouse (Pty) Ltd (Reg: 2003/015829/07).
Physical Address: 118 Theuns Street, Hennopspark, Centurion, 0157.
Contact: online@securitywarehouse.co.za | 012 653 1005.
2. Information We Collect
We collect only information necessary to provide our services, including:
- Personal Details: Name, email, telephone number, and delivery/billing addresses.
- Business Details: Company name and VAT number where applicable.
- Technical Data: IP address, browser type, and cookie/analytics data to improve website performance.
- Payment Data: All online payments are processed securely via PayFast. Security and Communications Warehouse (Pty) Ltd does not store or process card details directly. This website uses secure SSL encryption to protect all transactions and personal information.
3. How We Use Your Data
Your information is used to:
- Process and deliver your orders and confirm payments.
- Provide customer support and manage returns or refunds.
- Detect and prevent fraud and comply with legal obligations.
- Send relevant promotions or updates (only where you have opted in).
4. Third-Party Sharing
We only share data with trusted partners essential for our operations, such as:
- Couriers for delivery.
- Payment Processors (PayFast) for secure transactions.
- IT & Hosting providers to keep the website running.
5. Your Rights & Security
- Security: We take reasonable technical steps to protect your data from unauthorized access.
- Your Rights: Under POPIA, you have the right to access, correct, or delete your personal information, or object to its processing.
- Retention: We only keep your data for as long as legally or operationally required.
- Complaints
If you have concerns about your data, please contact us at online@securitywarehouse.co.za.
